Last March a QC lab in Ohio ran out of 11 mm natural rubber septa on a Tuesday afternoon with 340 samples still in the queue. Their purchasing system showed 4,000 pieces on hand, which looked fine against a 1,500-piece monthly draw. What the system did not show was that 3,200 of those pieces were the wrong durometer for the crimp caps they had switched to in January, and the vendor’s actual lead time had stretched from 10 days to 29 because the lot was waiting on a cure retest. The re...